FAQ

Yes! We offer pre-order lists throughout the year. Contact your account manager to learn more.

This is sometimes possible for special events like weddings. Contact your account manager to discuss availability.

Delivery times depend on your location. Contact your account manager for specific estimates.

Delivery times vary depending on daily order volume and transportation logistics. Contact your account manager for details.

Currently, we do not offer tracking services. However, your account manager can provide updates on your shipment.

Yes! Let your account manager know where you’d like your flowers delivered. We recommend a covered and secure location to protect them from the elements.

Trusted external transport partners.

At Petals Direct, we offer multiple delivery methods to ensure your flowers arrive fresh, fast, and exactly when you need them. ✨ Farm-Direct Shipping (UPS or FedEx) Orders shipped directly from the farm via UPS or FedEx are delivered on Mondays before 12 PM. This option offers exceptional freshness, straight from the source to your door. ✨ FedEx Miami Distribution For products shipping out of our Miami location, orders typically arrive the following morning, giving you a quick turnaround for urgent floral needs. ✨ Weekly Designated Truck Routes We service preferred cities across the U.S. with dedicated refrigerated truck routes delivered twice a week. This option ensures consistent availability, stable temperatures during transit, and reliable delivery windows.